All clients start out in Production. The initial implementation is on average 90 -120 days and our Client Success Team is there every step of the way. Production may include:

  • 3D modeling and rendering
  • Data feed implementation  
  • Virtual tours set-up
  • Content organization
  • Wayfinding routes
  • Styling and branding
  • Roll Out Strategy 

Topical specific trainings are held in a 1:1 environment.

Contact Us to Learn More

Ongoing Support

After Production, your dedicated Client Success Manager will continue to be your main point of contact. Ongoing support includes:

  • Quarterly check-ins
  • Ticket support
  • Continuous training
  • Education on new features
  • Implementation of enhanced functionality 
  • Monthly newsletters
Check Out Our Help Site

Click below to meet the team!

Carolyn Hushek - Head of Client Success

Carolyn Hushek

What Clients Are Saying

If you go on a tour, on campus, and you feel the traditions and all, a visitor will apply but a lot of people can’t visit so we wanted to create a place digital to give that same exact tour; Concpet3D has been the perfect solution to accomplish that goal.

-Michael Green, Emerging & Interactive Media, Texas A&M 

Nickname :: Car Hoosh

Spirit Animal :: Fox

What’s your motto? :: Teamwork makes the dream work

University of Tennessee Knoxville

Colorado Convention Center



Jason Czeskleba - Client Success Manager

Jason C

What Clients Are Saying

Working with Concept3D has been an absolute pleasure. They gave us the ability to showcase our community and all of the amenities in an easy to work with the platform. The team at Concept3D is very helpful and knowledgeable, they are the best in communication and ensuring our business needs are met. 


Jason loves helping clients come up with unique and creative ways to engage their users. He always says when our clients are successful, so are we! He is a Client Success Manager by day and voice over artist by night. His personal passions included fitness, cooking, being out in nature, mountain biking, and curling. His biggest passion is being a Dad to an incredible, not-so-little-anymore girl, and he is always capturing the moment with photos and video.

Favorite thing to cook? :: Brunch

Michigan Tech Logo

Kansas-State-University Logo

Hawaii Convention Center Logo

Courtney Conover - Client Success Manager

Courtney Conover

What Clients Are Saying

With the exceptional quality of service provided by Concept3D, we were invaluably guided through the well-defined production process. They worked with us through every step, offering a refreshing presence of support and confidence, playing a vital role in the project’s success.

-Mount Saint Mary’s University, Los Angeles

As a Client Success Manager, Courtney enjoys talking with clients and finding new solutions for the best way to communicate information to their users. Born and raised in San Diego, she moved to Colorado to attend the University of Denver. While she misses the beach, she has fully immersed herself in the Colorado lifestyle, spending time outdoors hiking in the summer or skiing in the winter. An avid traveler and foodie, she is always on the hunt for the next place to eat and drink.

Favorite Map :: University of Denver 


Coresite Logo

Shell Point Retirement Community Logo

Crane Island Logo

Tyler Scott - Client Success Manager

Tyler Scott

What Clients Are Saying

Tyler is always so awesome and helpful with providing ideas, examples and answering questions with our map.

-Joshua Smit, Web Content Specialist, Georgia College

Tyler has a passion for curiosity and learning. He loves understanding client’s needs and brainstorming to come up with the best solutions. Outside of helping clients make the most of their map, he is an avid outdoorsman, spending time hiking, camping, snowshoeing and kayaking with his family in tow (wife Kim, daughter Evelyn, and corgi Kaiah). If he is not outside, you can find him enjoying video games, Dungeons and Dragons, books and comics.

Fun Fact :: Tyler host his own podcast

CSU Logo

University of Maine

Tucson Convention Center



David Mantelman - Client Success Manager

David Mantelman

What Clients Are Saying

Support is quick and they provide solid resolution to any given problem or challenge.

-Dave Herringshaw, Digital Production Specialist, Colgate University

David joined the Client Success team from our Marketing department, making him a great resource on how to use maps and virtual tours as a communication tool. Outside of the Concept3D world, David is an avid skier, world traveler (most recently Columbia), and bargain hunter. He has taught his colleagues where to find the best secondhand deals.

Fun Fact :: David can eat a whole cupcake in one bite (we have photos to prove it!).

Butler University Campus Map

Colgate University Map

Punahou School 3D Map



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